Bracelets made with love ♥ for every occasion!
For information about our products: |
CRISTALIZADE E.I.
Laurence Goasdoué
169 impasse de Malgras
26170 Buis les Baronnies
France
Tel : 0972620829
Contact by mail
Siret : Artisan 478 599 525 RCS Romans
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DELIVERY
Orders are prepared within 24 to 72 hours. Shipments take place every day, from Monday to Friday.
For delivery in France, please allow 2 to 4 days by mail or 2 days by Colissimo or 3 to 4 days by Mondial Relay.
What can delay the dispatch of an order is missing or erroneous information (such as personalization information): please check your emails after ordering, so that I can reply quickly if necessary.
To find out
the shipping costs, which are based on a
RATE that takes into account the total weight and amount of the order, and the destination (France by default), add the item to the basket and consult the basket.
To find out the shipping costs for delivery outside France, enter your customer account and the delivery address.
Free delivery in France for orders over €60!
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STOCK
If, despite my best efforts, an item or component proves to be out of stock (such as a particular color of leather), you will be notified by email and offered an alternative solution (or cancellation of the order if that's what you prefer).
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PHOTOS
The photographs and descriptions of products offered for sale online are as accurate as possible. Please note that the photographs illustrating the items in the store are not contractually binding insofar as colors may appear different from one screen to another.
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ORDERING AND PAYMENT
You can pay by
credit card (fully secure payment from the postal bank), or by
bank transfer or
cheque , in which case your order will only be taken into account on receipt of your transfer or cheque.
the bank details are displayed when the order is registered by selecting the bank transfer payment method.
cheques should be made out in euros to Cyberté Création and sent to the following address:
Cyberté Création, 169 Impasse de Malgras - 26170 Buis les Baronnies, France
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RETURN
Customized items (by engraving or according to size or color) cannot be returned or exchanged.
Please check your texts to be engraved (no corrections will be made) as well as the size when specified at the time of order.
Any other item may be returned
upon request by email within 14 days of delivery.
If you have a problem with an item you have received, write to
us within 30 days of the delivery date (or 45 days for orders placed in November) and explain the problem, including a photo if possible.
when the return request is accepted, send the item back to the above address, along with your order number, in its original packaging, unused and in perfect condition. Any product that has been opened, damaged or shows signs of wear will not be refunded. Prepare the package for return by wrapping it securely, ideally in the original packaging.
Reimbursement will be made as soon as possible (maximum 7 days after receipt of the item) by credit card or bank transfer, once your parcel has been received and your products have been checked and meet the return conditions.
► Find me on social networks with customization photos: